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Zahra Troubleshooting


Modern computer systems are a complex mix of different technologies, and when things go wrong it can be extremely difficult and time-consuming to track down the cause. In order to have any chance of resolving complex issues quickly and permanently, you need a thorough understanding of all the major disciplines - hardware, operating systems, applications and network infrastructure - as well as sophisticated diagnostic tools and, of course, the right experience. We have over fourteen years' experience in network support and troubleshooting, spanning all the major operating systems and applications, most hardware manufacturers, and every type of local- and wide-area network imaginable. We also have advanced diagnostic tools and utilities to help us see what is really going on deep within a network.

We start by discussing the problem with you and agreeing on what constitutes successful resolution. If we think we can help, we will agree to take the case and start work. At regular intervals we will give you our best estimate as to the likely cause of the problem, and how much longer we think it will take to resolve. When it's all over, chances are your problem will be fixed.

 

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